Smarthotel Oslo

Excellent hotel, with central location. Great breakfast. Rooms are small, but per the area in property description. Amazingly helpful staff Ms. Tuva at Front desk. I forgot my phone in a taxi while getting out at the hotel at night. Ms. Tuva immediately called the largest taxi company in Oslo - Oslo Taxi. She took the time and explained the situation - including Taxi drop-off location, pickup location, Fare, drop-off time, taxi description, phone model, phone type, traveller description. Oslo Taxi said it was not their taxi. But, they, Oslo Taxi informed other taxi companies. Early next morning, The taxi driver Mr. Zansheer found my phone under the seat and drove back there, returned my phone to the hotel. Norwegian hospitality and honesty demonstrated at its best. Truly Norway is an Amazing country, with citizens like Ms. Tuva and Mr. Zansheer.

Hello, I hope I can be of help to you during your trip! Overall the hotel is great if you are staying for a few days to 1 week. It is quite clean, new, Scandinavian style, practical, friendly staff, the staff is always available for any services or questions. The food in the lobby is good for a snack. The toilets are in the room itself, small but practical, clean, modernistically done. We did not have breakfast included so I cannot comment on the food. Location is great, 5 minutes from the National Theater, 5 minutes walk from the Royal Palace which is another big plus for safety. The streets are well lit and the hotel is easy to find, there are buses that also drop you off right in front of the hotel.

The staff at the reception and during breakfast were friendly and helpful. Not a grumpy person in sight. :) The breakfast was delicious, fresh and plentiful: hot and cold, sweet and savoury. A mixture of Norwegian, American and European (for lack of a better word) breakfast foods. Lots of different juices, yoghurt drinks, tea and coffee. I knew the room was small but for my needs it was absolutely enough. There were several clothes hangers, a drawer underneath the bed to store some of my clothes. There was also enough space on the floor for my luggage. There was a small electric heater in the room and a window to let some fresh air in. The walls looked like they were freshly painted and the furniture looked new and clean as did the whole room and bathroom. The bathroom was also big enough for me. There is a bus stop right in front of the hotel and several tram stops close by. You can walk easily to the center or the train station. I would definitely stay here again.

The staff couldn't be more helpful, and had such an excellent attitude, so friendly and professional. The 24 desk staff made me feel so much safer and took away worries regarding check-in and late night drinking. The man who was working the night shift was particularly nice, and dealt with drunken guests perfectly. The double room was perfect for me as I just sleep, shower and leave, I think a couple might struggle with the floorspace. The location was ideal, just a 5 minute walk from the palace which was at the top of the main tourist strip leading to the key locations throughout the city and very very safe.

The room was extremely comfortable despite the compact size and didn't feel claustrophobic. It's fun to stay in such a room for fans of functional Scandic design. The bed is very comfortable, has storage drawers under it. There are holes in the wall where you can hang stuff too, plus some shelving for small items and enough floor space to open your suitcase. The heater worked well. The staff at reception were friendly and helpful and the self-checkin process was very fast and easy to use. The lobby area had lots of comfortable seating and there is a small shop with snacks and drinks available. Everything was extremely clean and modern.